Family Support Worker

Job Title: Family Support Worker

Accountable to: Family Support Team Manager

Location: Kennedy Leigh Family Centre, Hendon

Salary: £32,868 - £36,519 per annum pro rata (full time equivalent at 35 hours per week)

Hours: 21 hours per week - flexible across the week with some out of hours work (e.g. evenings and weekends) required to deliver particular courses or sessions

Contract: Permanent

About the role

We're seeking an experienced Family Support Worker to join our dedicated Children & Family Services team, where you’ll provide high quality, professional tailored support to families through one-to-one sessions, facilitated peer groups, plus parenting and educational programmes. You’ll work alongside families as they face challenges, celebrate achievements, and navigate change with warmth, respect, and practical guidance.

In line with Norwood’s vision to support and empower neurodiverse children, their families and people with neurodevelopmental disabilities to live their best lives, we believe every family deserves the right support to navigate the experiences of raising a neurodivergent child, with our services designed to meet individual needs rather than focus solely on a diagnosis. As a Family Support Worker, you’ll play a key role in empowering parents and carers to feel confident, supported, and equipped, helping families to thrive!

About Norwood

Founded in 1795, Norwood is the oldest Jewish charity in the UK, and has been privileged to receive Royal Patronage since 1815. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.

Norwood works with local authorities, to deliver wide-ranging services including residential and supported living accommodation and short-breaks facilities, as well as a range of support groups aimed at the whole family, not just the individual.

Benefits at Norwood

• Workplace Pension Scheme: Plan for your future with confidence
• 21 days annual leave plus 8 bank holidays and Jewish festivals where they fall on a working day and work is not permitted (FTE)
• Employee Assistance Programme: We care about your well-being
• £300 When You Introduce a Friend: Spread the word and reap the rewards
• Free Eye test & Eyewear allowance     
• Access to ‘Blue Light’ discount scheme
• Cycle to work scheme
• Excellent career progression pathway

Duties and Responsibilities

• One-to-one family support
• Group facilitation and parent education
• Supporting transitions
• Safeguarding and collaborative working
• Record keeping and reflective practice
• Co-production and family voice
• Professional development and supervision

Essential Skills and Experience: 

• NVQ Level 3 or equivalent qualification
• Knowledge of neurodiversity and neurodevelopmental disability, the challenges they face and how families can support their children at different life stages
• Experience working with neurodiverse children, young people and those transitioning into adulthood in an early years, youth work or family support setting
• Knowledge/awareness of reasonable adjustments, strategies and supportive mechanisms to meet the needs of neurodiverse children and young people
• Ability to provide reliable support to parent/carers and to act with integrity
• Clear communication skills and an ability to professionally represent Norwood both internally and externally
• Strong organisational skills, with an ability to manage a diverse workload with competing demands
• Ability to plan programmes and facilitate groups to meet the needs of neurodiverse children and young people
• Clear verbal and accurate written skills with the ability to write and present clear and comprehensive reports

• Experience in safeguarding children, data protection, equal opportunities and diversity legislation and best practice 

   

If you are interested in this role, please apply at your earliest convenience and our Recruitment Team will be in touch. 

We reserve the right to close this advertisement earlier should we receive a high volume of suitable applications.