We are looking for a Support Worker to join our team at Old Church Lane. This role supports Norwood’s residential, day, and community services for adults with learning disabilities, working as part of a London-based team to meet high quality standards and regulatory requirements. Under the guidance of the Home Manager and senior staff, the post holder will empower residents to develop skills and achieve the highest possible quality of life.

Our service at Old Church Lane is a busy, fast paced service with 8 very active people living there. They wish to be part of the community seven days a week and enjoy a variety of person centred activities. The residents have moderate to severe learning disabilities, moderate to severe autism, complex health needs and mental health diagnoses. They use a mix of verbal and non-verbal communications, including Makaton, objects of reference and pictures. Some people also use Easy Read and social stories to communicate.

 

The main responsibilities of this role include: 

  • Build and maintain positive relationships with residents, their families, and advocates, ensuring they are fully involved in decisions affecting their lives.
  • Support residents in meeting personal care needs, including feeding, mobility, toileting, and communication, while safeguarding them from abuse.
  • Enable residents to achieve their full potential in independence, self-advocacy, learning, and social relationships.
  • Contribute to individual assessments, planning, and reviews, addressing needs in areas such as recreation, leisure, education, culture, and development.
  • Promote positive behaviour, manage challenging situations, and accompany residents on activities, outings, and holidays.
  • Maintain a safe, clean, and hygienic home environment, ensuring accurate record keeping and effective communication.

 

To be successful in this role you will require: 

  • Working towards or having achieved NVQ in Care Level 2
  • Experience of working with people with learning disabilities
  • Understanding of and ability to cope with needs of residents i.e. challenging behaviour, physical and emotional needs
  • Ability to meet basic care needs of residents
  • Ability to be self-motivated and use personal initiative within a structured framework

 

What we offer: 

  • Fully Paid Induction: Get the support you need from day one!
  • Workplace Pension Scheme: Plan for your future with confidence.
  • 25 days annual leave plus 8 bank holidays (FTE): For a well-earned rest.
  • NVQ Level 2-5 Health & Social Care Qualification: Boost your skills and knowledge.
  • Career Progression Pathway: Your growth is our priority.
  • Employee Assistance Programme: We care about your well-being.
  • £300 When You Introduce a Friend: Spread the word and reap the rewards.
  • Free Eye test & Eyewear allowance     
  • Access to ‘Blue Light’ discount scheme
  • Cycle to work scheme    

 

 

If you are interested in this role, please apply and our Recruitment Team will be in touch. 

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Due to the high number of candidates who apply to our roles at Norwood, please note we can only provide feedback following an interview, if shortlisted.

We actively celebrate everyone's different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

why choose us

Norwood People

We are a kind and compassionate community. Empowerment and respect are at the heart of everything we do and believe in at Norwood.

If you are positive and resilient and a force for good, we are for you!

We strive for excellence and to make a real difference to the lives of the people we support. Our team is one of our biggest assets.

We nurture a supportive environment for our people, with tailored training and career development at all levels.

Apply Now

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

We actively celebrate everyones different abilities, sexual orientation, ethnicity, faith, and gender.

Everyone is welcome and supported in their development at all stages in their journey with us.

disability confident employer